Returns & Exchanges

At MAKSU, we want you to be completely satisfied with your purchase, which is why we offer a 14-day window for returns or exchanges on all unworn items. Our process is designed to be seamless, ensuring your wardrobe remains perfectly curated to your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Refund Processing

  Once our team inspects the returned items, your refund will be issued to the original payment method within 5-7 business days.